Terms & Conditions

In choosing to rent our product, you agree to the following terms and conditions:

Payments: We offer 2 payment options: Payment in full upfront, or split into installments using SHOP PAY via our website host, Shopify.

Disclaimer: In choosing to rent our floral arrangements, you understand that although some of these flowers may accurately mimic real flowers, and are named after real flowers, some of them are in fact artificial, and therefore only resemble the real flower after which they are named, or to which they refer.

Any balance due must be paid in full at least 30 days prior to the wedding/event. If the balance payment is not submitted by this deadline, flowers and decor will not be ordered, and this contract will be terminated at Young Vine Rentals' discretion. If Young Vine Rentals determines that the contract can still be fulfilled after this date and the customer wishes to continue with the rental, a 10% fee will added to the balance due for each period of 7 days that the balance is late. Any extraordinary costs incurred due to the late receipt of payment (e.g. express shipping of artificial flowers in colors requested by the client, etc) will be passed on to the customer.

Any requests for additions to the product, received fewer than 30 days prior to the wedding/event, will be accepted up to 7 days prior to the wedding/event and must be paid for in full within 24 hours of our receipt of your request. No guarantee is given that the same flowers will be available, and pricing will be determined on the basis of the products that are available within the timeframe. Color and style will be matched as closely as possible.

Substitutions: Young Vine Rentals reserves the right to make substitutions in the event that the flowers or decor received are not of sufficient quality. The integrity of the proposed look and color scheme will be maintained and flowers of equivalent value will be used.

Young Vine Rentals will inform you if a dyed flower is being used, and we will not be held liable for any staining to any garments or linens that may occur as a result of their use.

At the time of the initial payment, adjustments can still be made to the invoice. Large additions and subtractions are accepted up until the balance is paid in full. Young Vine Rentals requires a guaranteed minimum payment of 85% of the original proposal, regardless of any subtractions made. Any liability on the part of Young Vine Rentals is limited to a refund of monies paid by the customer, minus the retainer fee.

Due to fluctuating flower prices, price increases may occur and will be passed onto the customer if their rental includes fresh flowers (such as aisle flowers). The customer will be notified as soon as Young Vine Rentals is made aware of these increases. Young Vine Rentals will send the customer an invoice for the additional cost. This payment must be received by 14 days prior to the event date.

The rental price for each item pertains to 1 setup/location only. In other words, the price paid by the customer covers our movers and/or designer setting up the item once, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else. If the customer requires that any item be moved from the ceremony, to the reception, or anywhere else, then an additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit through normal doorways. Some of them have to be disassembled, which will require our movers and/or designer to remove the florals, disassemble the item, transport it to the new location, then reassemble the structure and re-apply the florals. Some items that do not need to be taken apart are still not easily moveable, like our urns, columns, flower wall, etc. Our own team is required to move these items, regardless. This is for reasons of insurance, which will not cover anyone outside of our team or an agreed-upon industry professional to handle our items. The customer must obtain prior approval from Young Vine Rentals if anyone outside of our team will be moving any of our rental items.

It is the customer's responsibility to check with their venue to confirm whether the desired rental item(s) will fit in the desired area or position. 

All orders include delivery within 15 miles of the Young Vine warehouse in Seattle, WA (98136), as well as setup of the rental item(s) on site, and pickup, provided that the pickup time is no later than 9:00 PM. Pickups past 9:00 PM will incur an additional fee. The delivery cost for orders outside of 15 miles is typically $3.50/mile for the round-trip, not to exceed 100 miles total, but will be determined based on the exact location and whether or not the desired rental item(s) require setup by our movers and/or designer. Various factors are considered in calculating the delivery and setup fee, including distance, modes of transportation (e.g. ferry trips), and whether a loading dock and/or freight elevator is available at the customer's chosen venue. Young Vine Rentals will provide an accurate quote via email upon the customer's request.

Any pickups past 9:00 PM are subject to a late-night retrieval fee, per the fee structure below:

9:30 PM: $50

10:00 PM: $100

10:30 PM: $150

11:00 PM: $200

11:30 PM: $250

12:00 AM: $300

Product Handling:

No rental items may be left outdoors overnight, including the arbors, arches, floral pillars, aisle flowers, urns, flower walls, or backdrops of any kind, as well as any individual floral arrangements.

Rental items cannot be left out in the rain, as damage WILL result. If there is rain coming and the arch is outdoors, we must be notified so that we can come and move or retrieve the arch early.

No one is allowed to transport, take down, or move our products without prior written approval.

Beyond natural wear, any damage incurred by our product during its rental period will be charged to the customer's original payment method in the amount of twice (2 times) the original rental price of the item.

If an item is not returned within the agreed-upon rental period, the customer's original payment method will be charged 4 (four) times the rental cost of the item and the customer will be allowed to keep the item.

The customer's credit card information is securely stored and will be deleted once the items are returned.

Details regarding the customer's overall wedding decor must be communicated to Young Vine Rentals to preserve the coherence of the wedding/event design. Any decor for the wedding/event not provided by Young Vine Rentals is not guaranteed by Young Vine Rentals, even in cases where items belonging to Young Vine Rentals' have been integrated with those belonging to the venue and/or other wedding vendors contracted by the customer. In such cases, any alterations deemed necessary will be made to preserve design coherence, and Young Vine Rentals will remain blameless.

Venue and Location Limitations:
Young Vine Rentals is limited by the rules and guidelines of the relevant event location(s) and site management. Negotiation with the officials for moderation of guidelines is the responsibility of the customer; Young Vine Rentals will offer technical recommendations only. Reimbursements will not be made for unused items as a result of venue limitations not communicated to Young Vine Rentals.

Cancellations:
We require 90 days' notice of the customer's intent to cancel the rental agreement; otherwise no monies whatsoever will be refunded. In the event of a war, fire, tragedy, pandemic, natural disaster, or other emergencies within 90 days of your wedding/event, we will move the retainer free of charge to another date, provided that the rescheduled date is no more than one calendar year past the original event date.

Retainers will not be refunded in full. Any refund will exclude the payment processing fees, as well as any time we spent in communication with the customer, the opportunity cost of turning away other bookings for that same rental item for the customer's event date, the time spent forming the proposal, any time spent working on event preparations, fees charged by our banking institution for refunds, and any fees associated with making the desired rental item available for the customer to rent online.

Young Vine Rentals reserves the right to cancel this contract if at any time Young Vine Rentals feels that our obligations cannot be met. Young Vine Rentals will credit the amount paid, minus any actual costs incurred up to the point at which Young Vine Rentals informs the customer of the contract termination.

Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules [including the Optional Rules for Emergency Measures of Protection]. The arbitration hearing shall take place in Seattle, WA, before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.